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Shipping Policy

At Anjrich, we are committed to providing a shopping experience that is as effortless and stress-free as feasible. Please review our shipping policy to understand how we process and ship your orders.

Shipping Policy

1. Shipping Locations

  • We currently ship to India.
  • If your location is not listed at checkout, please contact our customer service team at contact@anjrich.com or +91 73851 13560 to inquire about shipping options.

2. Processing Time

  • All orders are processed within 2–3 business days.
  • Orders are not processed or shipped on weekends or public holidays.
  • During periods of high order volume, shipments may be delayed by a few days. In such cases, we will notify you via email.

3. Shipping Rates

  • Shipping charges are calculated at checkout based on your delivery destination and the weight of the order.
  • We offer free shipping on orders above ₹1500, subject to location and promotional offers.

4. Estimated Delivery Times

  • Domestic Orders: Estimated delivery within 2–3 business days after dispatch.
  • International Orders: Estimated delivery within 7–8 business days, depending on destination and customs processing.

Note: These are estimated timelines. Actual delivery may vary due to courier delays, weather, customs clearance, or other unforeseen events.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment.

6. Customs, Duties & Taxes (for International Orders)

  • Customs duties, import taxes, or other local charges may apply for international shipments based on your country’s regulations.
  • These charges are the responsibility of the customer and are not included in the order amount.
  • Anjrich is not liable for delays caused by customs procedures.

7. Shipping Restrictions

  • Some products may not be eligible for shipping to certain regions or countries due to courier or regulatory restrictions.
  • We will notify you if your order includes any restricted items.

8. Undeliverable Packages

  • If a package is returned due to an incorrect address or remains unclaimed, we will inform you.
  • Additional shipping charges may apply for reshipping to the correct address.

9. Lost or Damaged Shipments

  • If your shipment is lost or arrives damaged, contact us at contact@anjrich.com or +91 73851 13560 with your order number and tracking details.
  • For damaged items, please share photos or videos for verification.
  • We will coordinate with the courier to resolve the issue. If confirmed, a replacement or refund will be provided.

10. Contact Information (Shipping Inquiries)

  • Email: contact@anjrich.com
  • Phone: +91 73851 13560

Delivery Policy

At Anjrich, we are committed to delivering your orders promptly and efficiently. Please

1. Delivery Confirmation

  • Once your order is dispatched, you will receive a confirmation email with a tracking number and an estimated delivery date.
  • This allows you to monitor your shipment until it reaches you.

2. Delivery Timeframes

  • Domestic Orders: Typically delivered within 2–3 business days.
  • International Orders: Delivered within 7–8 business days, depending on customs and local courier efficiency.
  • Please note that these are estimated delivery times and may vary due to external factors such as high order volume, courier delays, customs processing, or public holidays.

3. Delivery Attempts

  • For secure delivery, our courier partners may require a signature upon receipt.
  • If delivery is unsuccessful, the carrier may Attempt redelivery, Hold the package at a local facility for collection, or Return it to us.
  • If the item is returned to Anjrich, additional shipping charges may apply for redelivery.

4. Customs & Duties for International Orders

Customs fees, duties, and taxes are not included in the total order cost and must be paid by the customer at the time of delivery.

5. Local Order Pickup (If Available)

  • If local pickup is offered in your area, it will be available as an option at checkout.
  • You will be notified by email when your package is ready for pickup.
  • A valid ID is required for order collection.

6. Lost or Delayed Deliveries

  • If your order is delayed beyond the estimated timeframe or appears to be lost, please contact us at orders@anjrich.com or +91 73851 13560 with your order details.
  • We will coordinate with the courier to resolve the issue.
  • If the shipment is confirmed lost, we will issue a replacement or full refund.

7. Damage Upon Delivery

  • If your product arrives damaged, contact us within 2–3 days of delivery.
  • Send an email with your order number and photos of the damage to orders@anjrich.com.
  • Upon verification, we will offer a replacement or full refund, including any applicable shipping charges.

8. Contact Information (Delivery Support)

  • Email: orders@anjrich.com
  • Phone: +91 73851 13560
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